Shipping:2-8 weeks, (customized products or special craftsmanship will take longer)
Products are worth the wait for high-quality results.

Return:Merchandise must be returned in its original packaging without normal wear and tear or damage from daily usewithin 30 days of receipt or purchase date.

Grado 10 years period warranty begins on the invoice
of order date and ends on the expiration of the time
period identified below. In addition, the warranty period
will automatically terminate at the time that the end-user
purchaser ceases to solely own, possess, control and use
the products.

10 yearsFramework, underframe, base, mechanism components.

5 yearsTable top, armrest surface, adjustable parts (headrest,
cushion, cylinders, 2D&3D armrests, casters, latches and
guide rails).

2 yearselectronic components, height adjustable legs, electric
regulators, hinges, buffers, spare parts (replaced parts).

1 yearand resin parts, discoloration or wear of leather and
fabrics), electrical items, bargains, customized products
(products with adjustments in style, size and function) .